Smart Energy Management for Marine and Off Grid

Customer Reviews

Great Service

5.0 rating
October 10, 2020

I am on a cruising boat currently in Aruba, and hoped to upgrade our charging system here due to favourable customs duties on imports. My purchase went awry when Defender.com informed me they couldn’t deliver the alternator I ordered. I couldn’t find a replacement at this time so I had to cancel my order for a WS500 from Off Grid (I had placed the order right after ordering the alternator). Rick was very helpful in trying to find another source for the alternator, and providing information on what I would need to install it. When the only option turned out to be a size up in amperage (that I couldn’t use) and $$$ I balked. Rick refunded my money without hesitation. I will eventually get a WS500 from Off Grid, when Balmar restocks and when I know where I will be in a months time.

Robin S/V Toboggan

Response from Off Grid & Marine Energy Systems

Thanks for your kind words Robin, I am just sorry we couldn’t pull it together for you. We will keep a watch out for availability and hopefully we will get you fixed up in a few months.

A big shout out

5.0 rating
March 30, 2020

A big shout out for Rick Bell of offgridsoftwaresolutions.com
His knowledge and patience helping a novice install and commission a Wake Speed WS500 after a lightening strike wiped out the old charging system (alternators, Balmars, wiring the lot) has been refreshing in this day and age.
I am very grateful to him (especially during this Covid-19 shutdown)and the other technicians from offgridsoftwaresolutions for helping me problem solve a charging issue caused by a declined magnetic core.
A simple fix if you know what you are doing but I clearly don’t so very frustrating for him but thank you from me.

Richard s/v Por Dos

Response from Off Grid & Marine Energy Systems

Richard, we are just glad you got everything working. It can be hard to remotely troubleshoot, but your detailed testing and pictures really helped the process!

Love my new WS500's

5.0 rating
January 22, 2020

I’ve used the WS500 Configuration tool to setup my dual WS-500 regulators and to tune and monitor things the first few months. I love being able to see the alternator temperature along with the output all on a graph. This software also helps a ton in configuring the WS-500 which has a wealth of options, but can be overwhelming to configure at the command line. The WS500 Configuration software makes that much easier. You can read all about it in my full review at https://seabits.com/wakespeed-ws-500-regulator-review/

Steve

Response from Off Grid & Marine Energy Systems

Steve, thanks for your support and the detailed review in SeaBits. This should help others make an informed decision!